Delivery Information
We use the delivery network Palletways to make our deliveries of play area bark chippings and play sand. Palletways make thousands of successful deliveries every week to businesses and households across the UK. Palletways is made up of over a thousand transport companies who work together to cover all of mainland UK.
Goods travel overnight from Play Area Bark to central hubs in Lichfield, Edinburgh and Greenford. From there they are taken to the customer by local hauliers. This means goods are moved with the efficiency of a national provider but with detailed local knowledge, and your goods can arrive easily at your door.
The majority of our goods are sent out in bulk bags or large packs, and are delivered on a pallet. Deliveries are made using a large vehicle with a tail lift offload; the lorry needs approximately the same access space as a bin lorry. Pallets are lowered from the rear of the vehicle and moved as close to your property as possible using a pallet truck, which you may have seen moving palletised goods in a supermarket.
We can only guarantee to deliver to the kerb side. Where possible, the driver will move your goods onto your driveway. However, it is only possibly to move a pallet truck on hard, flat surfaces such as concrete or tarmac. Goods cannot be moved on surfaces such as grass or gravel, and they also cannot be moved up steep slopes.
If you have any questions about delivery, please contact us before placing an order.
